Refund policy

return and refund policy

we will only accept refunds and returns with substantial video or photo evidence that your product was damaged before arriving at your door

exchange policy

there will be no exchanges if the hoodie does not fit and it is the correct size you ordered. a detailed size chart for each product is provided to ensure you buy the size that will fit you best

damaged product

if you receive a damaged product, contact us within two days of receiving your order, and we will determine if a return or refund is appropriate

undelivered orders

if your order is undelivered, contact us within a week of the expected delivery date, and we will determine whether a refund or replacement is appropriate

refund process

if we determine that a refund is appropriate for you, expect your refund to be processed within a week of the claim being accepted. please note that your refund may not appear in your account immediately. we reserve the right to deny anyone returns or refunds.

contact

with any questions about returns or refunds, please contact us at support@dennyapparel.com